In this article, we want to provide you a reference for dealing with some of the most common Netflix issues, including:
You may also see error messages saying “something went wrong”, “cannot play title” or “pardon the interruption”. This article focuses on fixing Netflix issues that you may encounter in Safari on your Mac.
Netflix is available on Mac computers using Google Chrome, Mozilla Firefox, Opera, or the Safari browser. Netflix streaming features on Mac computers include: Navigation Browse rows of movie posters: The main Netflix.com page displays rows of TV shows and movies for you to browse. Netflix for Mac is the best and most powerful Netflix desktop client. It's perfect for quickly accessing your Netflix account without ever needing to open a web browser, allowing you to watch movies, tv shows and more with the greatest of ease. With Netflix for Mac, you can provide personalized Netflix experience for all of your family members. Create up to five profiles in one account and get customized recommendations for every user. Note: While the software is classified as free, it offers in-App Purchases. Netflix 2 Screens - Unlimited Streaming $12.99 Netflix $12.99 Netflix 1.
You can watch Netflix on your Mac computer by visiting the Netflix.com website. Simply, from Safari, visit Netflix.com and sign in and start watching.
Please try these troubleshooting steps below in order. After trying each step, test Netflix again to see if you’ve fixed your issue.
Table of contents
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1. Turn off Private Browsing
You cannot watch Netflix if you are using Safari’s Private Browsing mode to watch your shows or movies. Open Netflix in a window that doesn’t use Private Browsing. This is because Netflix uses cookies to store information needed to stream video.
You can open a Private Browsing window in Safari by going to File > New Private Window. In order to continue watching Netflix, you will need to disable Private Browsing.
If you are not sure if Private Browsing is enabled, just look at the top URL and search bar. You will have a dark URL field with white text.
To exit Private Browsing, you will need to open a Safari window that does not use this mode by choosing File > New Window.
If Safari always opens windows with Private Browsing, go to Safari > Preferences > General, and then select the “Safari opens with” pop-up menu option, then select “A new window.”
2. Netflix connection issues
You may need help with your connection or streaming video or audio quality. You need a wired or Wi-Fi connection to use Netflix on your Mac. If you get error messages like below, this indicates that you have a connection problem.
Make sure that your Mac is connected to the Internet. Here is what you can do to resolve this: https://uvydjj.weebly.com/blog/how-to-remove-app-from-mac-laptop.
See also:
3. Restart Safari
Restarting Safari may fix your problem. Here is how you can do this:
See also:
4. Clear Netflix data
We will delete stored cookies and data to refresh Netflix data. This may help you resolve your problem. Here is how:
See also:
5. Update Safari
This process involves updating your Mac. Safari is included with macOS. This means that updating your macOS software will also update Safari. Here is how:
6. Remove IndexedDB files
Removing Netflix’s database files may fix your problem. Please note that we will quit Safari before deleting the files, thus you may write down or print the steps below.
7. Install Silverlight
If your Mac has OS X 10.10 Yosemite or earlier, you may have to install Silverlight on your Mac. This is because your system may not support Netflix’s HTML5 player. You will be asked to install Silverlight when you open Netflix and select a show or movie to play. A Silverlight popup will appear. Click Install Now and then follow the onscreen instructions.
8. Use an alternate browser
So, you have tried everything above, and still, you are unable to watch Netflix in Safari. You may want to consider using the latest version of Google Chrome, Mozilla Firefox, or Opera.
Get Capto for screen recording
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With Netflix being the biggest subscription service on the planet and more than a billion Apple devices in our hands, many are surprised to find out that there's no Netflix app for Mac. And as there is no Netflix app for Mac, many paid subscribers aren't able to download their favorite series and movies, hence are missing out on being able to watch Netflix offline.
If you own a Mac, pay for a Netflix subscription, and want to know how to watch Netflix offline, there are a number of fast, easy, and legal solutions that will let you have a cinematic experience.
While one can't simply download Netflix on Mac, listed below are a few quick and simple workarounds to try, so you can enjoy Netflix on the go.
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Can You Download Netflix On Mac?
If you're asking whether you can download Netflix shows on Mac then it's important to note that despite there being no Netflix app for Mac, there's one for iOS devices and for Windows.
While the only legal way to download Netflix movies is via the Netflix app, there are some less-legal solutions advertised online for how to download Netflix shows on Mac.
If you've seen advertisements splashed across the internet saying that you can download Netflix app for Mac, they are a scam. Often these dodgy tech traps involve installing malware onto your Mac, which will leave the operating system looking like a scene from a horror movie.
Unfortunately, if you've downloaded such software in the past, your Mac may already be affected, so it's vital that you check your computer for viruses. A smart-scan tool like CleanMyMac X will find and destroy malware and leave your Mac happy and healthy.
To use CleanMyMac X to remove malware:
App NetflixWhat you need to watch downloaded Netflix content on Mac
To safely watch Netflix on Mac, you need the following:
Finally, if you want to know how to download movies from Netflix on Mac legally, then take a look at the suggestions below.
Stream via Airplay to get Netflix for Mac
If you're already invested in Apple technology and own an iOS device, streaming via AirPlay is an effective solution. iPhones and iPads are both iOS devices that will do the job.
AirPlay works via WiFi, which connects AirPlay-compatible devices together. This is where NetSpot, Mac's WiFi analyzer, will be very useful as an ideal network planner, because having powerful and consistent WiFi will ensure an uninterrupted viewing experience:
After all WiFi problems are solved, move on to streaming from your iOS device:
Enjoy the show!
How to download movies on Netflix
Now that you have AirPlay set up, a good way to save on data is to download movies to your iOS device and then stream the downloaded content over WiFi:
How to download movies from Netflix to Mac via Windows
But I want to watch Netflix offline,001d you say. Fair enough. A good solution for you is to leverage Microsoft Windows. If you know that you'll not be connected to the internet or you don't own an iOS device, this is the way to go.
The Windows workaround works by installing the Windows 10 operating system onto your Mac. Once you have set up Windows, then you can download Netflix app from the Microsoft Store which supports offline downloads of some content. Make sure you get the Windows system from a reputable Windows partner or reseller.
How to download Netflix app on Windows:
How to watch Netflix offline using screen record
If you see anywhere online that you should screen record movies so you can watch Netflix offline — beware — this is very illegal. Screen recording movies is considered to be piracy, and most screen recording tools will forbid against this type of activity.
There are many powerful screen recorders out there, such as Capto, which is optimized for Mac. While the app can capture, record, and take video and image editing to the next level, it should be used for its intended purpose and within the boundaries of the law.
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As well as being illegal, there are other downsides to using screen recording as a way to watch Netflix offline. First, it's time-consuming. As you have to have the movie playing on screen from start to finish to capture all the content, it can be disruptive if you want to do anything else on your computer.
Second, the quality of the video will vary based on the speed of your internet connection. You could end up with lagging or glitchy content, and it will be too late to fix it.
Not only this, but a screen recording creates large files that take up space on your hard drive and may cause your Mac to slow down. Luckily, CleanMyMac X has a clever feature that lets you find heavy files and helps you delete anything that you don't want to keep:
CleanMyMac X allows you to remove files immediately, or take extra precautions and choose to remove them securely.
Now that some of the most common conceptions around how to download Netflix on Mac are debunked, you can go back to watching an episode, a movie, or just binging on a series all at once.
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Best of all, Capto, CleanMyMac X, and NetSpot are available for a free trial on Setapp, the app subscription platform whose collection boasts more than 150 apps and tools to improve your movie-watching life, as well as every other aspect of your day.
Setapp lives on Mac and iOS. Please come back from another device.
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